Changes are coming to Gmail and Outlook connectivity this month. On July 15, 2014, Google turned off Basic Authentication for all users and requires all mail clients to use oAuth 2.0. When Basic Authentication is turned off, if you are not using two-step verification, Outlook, Thunderbird, and other desktop email clients will be unable to connect to Gmail and the password dialog may come up repeatedly.
You may receive the following send and receive error and Outlook will be disconnected in the Status bar: Task 'Synchronizing subscribed folders for alias@gmail.com.' Reported error (0x800CCC0E): 'Outlook cannot synchronize subscribed folders for alias@gmail.com. Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).' In addition to desktop clients, some older mail apps on smartphones and tablets will be unable to connect to Gmail accounts.
Forgetting to update a recently changed Gmail password in Outlook is not the only reason Microsoft Outlook may reject your Gmail password. Since July 15, 2014, Google has blocked access to Gmail accounts through apps and email clients that use the Basic Authentication protocol, such as Outlook. Hen using Microsoft Outlook client to access Exchange mailboxes and Inbox, the Outlook does not actually update the all mailboxes and Inbox folder. The content and emails in the mailboxes are not refreshed, i.e. Only the old emails are shown, and new emails are not downloaded to Outlook, even though the status bar stated that the folder is updated.
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If you are using two-step verification, you do not need to enable basic authentication – these accounts require an application-specific password for less secure apps access. Gmail apps for iPhone iOS7, Windows Phone 8.1, and Android apps from Google use oAuth 2.0 and are not affected. Google is allowing users to turn Basic Authentication back on. To do so, go to and choose Allow less secure apps. Or, you can enable two-step authentication (also in Settings) and create an app password.
( I recommend turning two-step verification on instead of enabling basic authentication. In other Google news, anyone still using the old Calendar Sync utility will need to find a new sync utility. The Calendar Sync utility will stop working at the end of July 2014. See for replacement sync utilities.
This article will show you how to update the password for your iiNet email address in the settings of your email software (clients). If you've recently, you might find that the email address stops working in your third-party email software. This is because the settings for that email address need to be updated with the new password. If you've forgotten your password, please see instead. Select one of the links below to jump to a query: • • • • • • • • • • • • Updating via error messages Most email clients will tell you exactly what's wrong when you start them up, and prompt you to enter your new password.
• For example, if you're using Windows Live Mail, you might see a screen that looks like this: • Or if you're on an iPhone, it may alert you with an error like ' Cannot Get Mail'. Simply tap Settings, and you'll be taken to the settings screen for that account, where you can enter your new password. If your email client fails to prompt you, or you close the message by mistake, you can follow the directions below to update your password through your client settings. Updating settings manually Windows 10 Mail • While viewing Windows 10 Mail, click the Settings icon (cog) in the bottom left-hand corner of the window.
• The Settings menu will slide in on the right-hand side of the window. Select Accounts. • You'll see a list of all accounts set up in Mail. Click the account you'd like to update the password for. • Enter your new password in the Password box and then click Save to finish. Windows 8 Mail • While viewing Windows 8 Mail, move the cursor to the top/bottom right side of the screen to bring up the charm bar and then select Settings. • Select Accounts.
• Select the account you need to update. • Scroll down to the Password field and enter your new password.
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