People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines: • Keep it conversational. When answering questions, write like you speak.
Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English. • Be clear and state the answer right up front.
Best email client for office 365 on mac. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details.
Will Quickbooks Mac 2019 import data from 2015 version? Or do you have to upgrade to 2016 first? For developers Intuit developer Developer community. Intuit recently released QuickBooks 2019 Pro, Premier, Accountant, Enterprise (for the Microsoft Windows environment) and a new version of QuickBooks for Mac (for you Apple lovers). Join Murph (and potential guests) as they examine and discuss the various new, expanded, modified and enhanced features that make this a packed line-up for desktop.
Break information down into a numbered or bulleted list and highlight the most important details in bold. • Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link. • Be a good listener.
When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome. • Be encouraging and positive.
Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.
Overview This is ‘special extended edition’ of QB Talks is scheduled for 90-minutes (rather than 1-hour). This webinar is also being held one-week earlier than our usual 2-nd Wednesday schedule. Intuit recently released QuickBooks 2019 Pro, Premier, Accountant, Enterprise (for the Microsoft Windows environment) and a new version of QuickBooks for Mac (for you Apple lovers). Join Murph (and potential guests) as they examine and discuss the various new, expanded, modified and enhanced features that make this a packed line-up for desktop users of QuickBooks.