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With HylaFSP, the HylaFAX Windows and MacOS client, users can send faxes directly from their desktops to the HylaFAX server as simply as everyday printing. Using the familiar Windows fax wizard, HylaFSP removes the complexities of desktop fax so even the non-technical user can fax in confidence! HylaFSP will increase productivity, save resources, and reduce faxing errors inherent of typical fax machines. Licensing is available in workstation, terminal server, or network-wide licensing for both HylaFAX Enterprise and HylaFAX Open Source.
*HylaFAX Enterprise comes standard with 50-workstation licenses. Important Configuration Notes: Administrative privileges are required to install HylaFSP. After your installation is complete the HylaFSP control panel will open automatically. You must enter in your HylaFAX server information before sending a fax.
The configuration will require your HylaFAX server IP address or hostname and a username/password if required by your HylaFAX server. Sending a fax When you’re ready to send your first fax, simply Print from any Windows application. You should select the printer named ‘Fax’. The first time you send a fax, Windows will require you to enter in some basic information to identify your sent faxes. Questions If you have a question about HylaFSP please first check our online HylaFSP FAQ.
If you still require assistance, please contact. * When running Windows 2000 the fax wizard does not have access to the Outlook Address Book. The Windows Address Book (Outlook Express) is fully supported by HylaFSP and the Microsoft Fax Wizard. Please see the following Microsoft Knowledge base article for more information: OL2002 Contacts Are Not Available in the Send Fax Wizard for Windows 2000 Fax Although not supported by Microsoft it may be possible to configure Windows 2000 to use the Outlook Address Book.
Please contact your iFAX Solutions representative for more information. • IP address the HylaFAX host IP address • Port the HylaFAX port (4559 by default) • User Name user name for HylaFAX • Password the HylaFAX users password. This field might not be required in a particular HylaFAX configuration, check with your HylaFAX administrator. • Max Tries maximum number of times the HylaFAX will try to deliver your fax • Max Dials maximum number of times the HylaFAX will dial the destination number • Billing Code billing code for HylaFAX • Priority the HylaFAX priority • Taglines specify whether to be generated by Windows Fax Service or by HylaFAX (the HylaFAX option is recommended). Only one check box must be selected.
• E-mail address an e-mail address to send fax delivery notifications (this field is compulsory) • Notification options radio buttons to select conditions for sending notifications, – on failure only; on delivery and / or on failure; on retries, delivery and / or failure. • Debug select this check box when you need to troubleshoot a problem with HylaFSP. My passport for mac troubleshooting.
A HylaFSP log file will be created in your C: directory. HylaFSP and HylaFAX are able to accept a username that contains a space, such as John Doe. Versions prior to 2.0.7 required a workaround. In order for the username to be accepted properly you must enclose the full name within quotes when entering it in the HylaFSP control panel. If you enter John Doe (no quotes) within the control panel you will receive an error, however if you enter “John Doe” (with quotes) the fax will send correctly.
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The recommended solution to users experiencing this problem is to upgrade to HylaFSP 2.0.7 or later. The error message you are receiving indicates that user under which Microsoft Fax Services is running does not have the appropriate privileges.
The account, by default NetworkService, will require access to FAX_JOB_QUERY. You can view the access rights for the fax component by following these steps: • Start Menu –> Control Panels –> Administrative Tools –> Computer Management. • Expand “Services and Applications” • Select “Fax” • Right click on “Fax” and select properties • Choose the Security tab • Click the Advanced button and select the “SERVICE” group, then choose edit. You will see a list of the possible permissions. The one needed is “view fax jobs.” However, for testing can you give “SERVICE” access to all the permissions.