Remote Desktop Support Software for Mac BeyondTrust has supported Mac OS X since 2007. And, unlike some remote support solutions that stop with basic support, BeyondTrust offers largely the same functionality for Mac as it does for Windows. Without BeyondTrust, support organizations must settle for patched-together solutions, limited functionality and awkward connection processes if they need to support a Mac outside the company firewall. With BeyondTrust, remote Mac support is integrated into all your other support systems and processes. Remote Desktop from Mac to PCs or Mobile Devices Your Mac support reps probably want to run Mac themselves. With BeyondTrust, support reps can offer remote support from Mac OS X to any other platform BeyondTrust supports. Reps who run Mac can control, Mac and systems.

They can also support mobile devices, including,. With BeyondTrust, your support technicians can: • Support Macs over the Web without VPN • Access attended or unattended Macs • Remote control with no pre-installed client • Fix one system while another reboots • Access all systems involved in an issue.

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• Open Sharing preferences (choose Apple menu > System Preferences, then click Sharing), then select the Remote Management checkbox. If prompted, select the tasks remote users are permitted to perform. If you’re not prompted, click Options to select tasks. • Do one of the following: • Select “All users” to let anyone with a user account on your Mac to share your screen.

• Select “Only these users,” click the Add button, then select the users who can share your Mac. • Click Computer Settings, then select options for your Mac. If people connect using a VNC viewer, you need to set a password. Apple Remote Desktop is available from the App Store. For help setting up and using Apple Remote Desktop, see.

Nov 5, 2018 - With it, you can access a remote Mac's desktop, and view. With Mac screen sharing, you can see exactly what is happening on the. Apple Remote Desktop is the best way to manage the Mac computers on. To the network, and results are stored in the included SQL database for fast access.